Privacy Policy

When we say “we”, “us”, or “our”, we are referring to Hosting B.V.

When we say “website”, we are referring to our website at https://simplemailservice.eu and all subdomains and sites associated with these domain names and other websites that we own now and in the future.

When we talk about “services”, we are referring to our website, Cloud storage, web hosting, email hosting, SSL certificates, Application Programming Interfaces (APIs), applications, and content.

When we talk about “information”, we are referring to all different forms of data that you provide to us and which we collect through the use of our services.

We respect the privacy of our customers. By using our information and services, you agree to our privacy policy and general terms and conditions.

In our privacy policy, you can read how we handle data and other information to protect your privacy. We work according to ISO 27001 certified standards to protect your information.

Data and Information We Collect:

• Name, email address, phone number, and billing and address details
• IP address, cookies, location information, date and time, browser type, and actions performed on the site
• Log files containing information about access to and use of services that you purchase from us
• Email and other correspondence related to the use of our services

We do not look at the content of your emails. However, emails are automatically scanned for viruses and spam.

Our website and services are not aimed at minors under 18 years of age, and we do not knowingly collect information from minors. If you suspect that we have inadvertently collected personal data about minors, please contact us at contact@simplemailservice.eu so that we can delete this information.

How We Use Your Data:

• To execute placed orders and inform you about their progress
• For support and notifications
• To inform you about updates
• For financial and administrative purposes
• To provide offers, promotions, and new products or services related to purchased products (unsubscribing is always possible)
• For the operation and improvement of our products and services
• To perform technical analysis in case of problems
• For information transfer in the event of a sale, merger, consolidation, or acquisition of the company
• In case of summonses, court orders, or legal proceedings, or to establish or exercise our legal rights or defend against legal claims

Sharing of Data:

• We do not sell your data
• We only provide your data to third parties if they are involved in activities necessary for executing your order or providing support for one of the purchased services
• We may share your data with partners who help market Hosting.NL
• Data may be shared if we are legally obligated to do so, are required to do so, or have explicitly received instructions from you to do so
• Third parties are not allowed to use the data for purposes other than those necessary for carrying out the work
• We share your data if required in the case of reorganization, merger, or sale of the company
• We share your data to enforce our terms and conditions

Security of Your Data:

Your data is secured by us and third parties against loss, theft, and misuse through administrative, technical, and physical measures. They are also protected against unauthorized access, disclosure, modification, and/or destruction. Data entered through an online form on our website is always sent via a secure connection.

Anonymous Usage:

Information about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site. We use various tools to analyze the use of our services and processes. Users are anonymous and not traceable in these analyses.

Storage of Data:

We are a Dutch company that uses Dutch servers for data storage and therefore fall under Dutch laws and regulations.

Customer data and log files are not stored by us and third parties longer than necessary for the provision of services or as legally required. Customers have access to some of the stored data via ‘My Hosting’ and can make changes themselves or send a request to contact@simplemailservice.eu. We will process a request for changes within 30 days. We reserve the right to refuse unreasonable requests or requests that we are not obligated to implement.

Questions?

If you have any questions or complaints about Hosting.NL’s privacy policy, you can contact us via contact@simplemailservice.eu or by phone at +31 (0)72 751 34 06. In case a change to our privacy policy is needed, you will always find the most recent information on this page.

Information about your rights, filing complaints, or withdrawing consent for data processing can be found at the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).